Engagement

What is Session Depth?

Average number of meaningful actions per session.

Definition

Session Depth quantifies how much a user accomplishes within a single visit. Higher session depth generally indicates the product provides enough value to keep users engaged beyond a single task. However, context matters — very high session depth in a task-management tool might indicate efficiency problems rather than engagement. Pair this metric with Time-on-Task and Task Completion Rate for the full picture.

Formula

Total actions across all sessions ÷ Total session count

How to measure

Count distinct meaningful events within each session (exclude passive events like page views if they are not the core action). Divide by total session count. Define session boundaries using standard timeout (typically 30 minutes of inactivity). Report per user segment.

Industry benchmarks

Content platforms: 5–15 actions/session. SaaS tools: 3–8 actions/session. E-commerce: 4–12 actions/session. If session depth is below 2, users may not be finding enough value to explore beyond their initial intent.

Used in feature types

Engagement

Related metrics

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